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Promotional price requires a one-year term commitment. Discontinuing DSL service prior to the end of this one year term will result in an early termination fee of $50.00 or the balance of normal payments remaining in the term, whichever is the smaller amount. After the initial one-year term, service is on a month-to-month basis. Customer must provide and maintain a valid credit card number for the duration of the one-year term. Applicable fees will be charged to this account in the event of early termination. After the one year term, pricing reverts to the then current price. Any applicable taxes, telecommunications surcharges or other governmental charges are the customer's sole responsibility. A Federal Universal Service Recovery Fee will be applied to all new circuits. Customer must maintain SBC telephone service in continuous working order in order to maintain DSL circuit. Any action taken by the customer resulting in telephone service being disconnected or moved will result in loss of DSL service. Customer remains bound by the one-year term in all such cases, and early termination fees still apply. Introductory pricing applies only to this service level. Any change to service level or any service disconnection or move voids the introductory rate and pricing immediately reverts to normal. Any collections actions taken on delinquent accounts will appear on customer's credit rating. You must be over 18 years of age to order DSL service.
Equipment provided by LaunchNet for Starter DSL circuits has a one-time cost of $49.95 plus applicable sales tax and $14.95 shipping and handling. Equipment is eligible for a $49.95 mail-in rebate. If a PCI ethernet card (NIC) is required, there is an additional $9.95 equipment fee with associated sales tax. If, for reasons beyond the control of the customer, LaunchNet is unable to provide a DSL circuit, we will accept returned equipment in new condition. LaunchNet will replace any faulty equipment within one year.
Actual data transfer rates may vary as measured between NIC at customer's location and the DSL-equipped Central Office or Remote Terminal, dependant upon several factors including line quality and loop length. Minimum service speeds are subject to 10%-20% protocol overhead. Actual transfer rates above 80% of the listed minimum transfer rate will be considered acceptable. LaunchNet makes no guarantees regarding the availability of DSL until service is established.
LaunchNet will not be responsible for outages that it is not notified about by the customer. Customer must be available for troubleshooting and connection setup. Customer has sole responsibility for any local network infrastructure at the installation premises.
Circuit will be assigned a single IP dynamically via DHCP. No special software is typically required.