Included in Account:

QoS Level 3 - High packet delivery - Business data applications such as storage area networking, application hosting. More QoS options.
1 Static IP with NAT or 5 Static IP addresses - More IP configurations available
20 POP email accounts each with 1000mb of storage plus web based access
Security- SPAM and Virus Protection
Service Guarantees - Service that meets mission-critical business needs. Customer Service - Domestic support team available 24/7.
Professional Installation - Have your service installed right the first time.
Pricing

Speed	3 Year Contract	2 Year Contract	1 Year Contract	QoS Level 3	QoS Level 4	Qos Level 5
3.0 mbps (MRC)	$549.95	$599.95	$649.95	Included	$55.00	$220.00
4.5 mbps (MRC)	$899.95	$919.95	$939.95	Included	$80.00	$350.00
6.0 mbps (MRC)	$1,149.95	$1,169.95	$1,189.95	Included	$115.00	$475.00

QoS
LEVEL 4 Low latency, low jitter. Example of use - Voice/data on a single circuit
LEVEL 5 Lowest possible jitter,lowest latency. Example of use - Dedicated real-time traffic, video conferencing

Equipment

Samsung Ubigate iBG1000 T1 Router (data sheet)
The Samsung Ubigate iBG1000 T1 Router provides powerful performance at an affordable price, with two WAN Interface Cards, and four autosensing 10/100 Fast Ethernet ports, built-in firewall and VPN, and the flexibility to support converged data and voice networks. Note: You must have 10Base-T (Ethernet) network cards installed and working prior to arrival of the LaunchNet technician. LaunchNet does not install network cards during the installation process.

Service Level Agreements

At LaunchNet, we stand behind our promise of uncompromising quality by providing service level agreements (SLAs) on our business-class services. Our SLAs mean that you can focus on your business, not your Internet connection.

• Fast installation time—If LaunchNet does not install your order within 30 calendar days of placing your order, you are eligible for a credit equal to 50% of your first month's service fees.
• Service availability—We target monthly service availability of 99.99%. You will be eligible for a credit equal to one day of service for every hour of downtime beyond our target.
• Time to repair—In the event of a service outage, we will restore your service within 4 hours. If we do not, you will be eligible for a credit equal to 10% of your monthly service fees.
• Network delivery—Each month, LaunchNet targets to deliver successfully 99.9% of all data packets sent from your location. If we miss this target in a given calendar month, you will be eligible for a credit of up to 10% of your monthly service fee.
• Network delay—LaunchNet targets to deliver all messages sent from your location to a LaunchNet-designated test point in a monthly average of 110 milliseconds for the round trip. You are eligible for a credit of up to 10% of your monthly service fees if we do not meet this monthly target.

Frequently Asked Questions

How does bonded T1 work?
How many T1s are bonded?
What T1s can be bonded?
What is the bonded Business T1 coverage area?
Is the SLA different for bonded Business T1?
Do I order two T1s?
How do I know which speed is right for me?
What hardware is required?
If I already have a Cisco 1841 CPE, can I use it?
If I already have Netopia or Siemens CPE running T1, can I use it in place of the Cisco 1841 or Samsung iBG2006?


How does bonded T1 work?
LaunchNet uses multi-link point-to-point protocol (MLPPP) to combine two T1s to deliver a coherent 3 Mbps of symmetrical bandwidth. There is no need to implement load balancing over two separate T1s.

How many T1s are bonded?
Presently, two T1s are bonded. 

What T1s can be bonded?
T1 circuits must be from the same POP going to the same customer location.

What is the bonded Business T1 coverage area?
Bonded T1 has the same nationwide coverage area as Business T1. You can enter your telephone number and address to see if your location pre-qualifies for service.

Is the service level agreement (SLA) different for bonded Business T1?
No. Bonded Business T1 is backed by the same industry-leading SLAs as a single T1.

Do I order two T1s?
No. When you place your order, select 'Business T1 3.0M'.

How do I know which speed is right for me?
The LaunchNet Sales Consultants will help you determine exactly which speed is best for your needs. Some of the things you should take into account are: applications you are running, number of employees using the connection.

What hardware is required?
LaunchNet-approved CPE is required for bonded Business T1 and the options will be presented at the time the order is placed.

If I already have a Cisco 1841 CPE, can I use it?
Your CPE must have the configuration below. Please note that LaunchNet does not provide support for non-LaunchNet issued CPE.

• Flash 64 MB
• DRAM 256 MB
• Two RJ-45 WICs (WAN interface cards) with integrated CSU/DSU (Cisco Part# WIC-1DSU-T1-V2)
• Two autosensing 10/100 Fast Ethernet ports
• One RJ-45 asynchronous serial console port
• Built-in VPN accelerator
• Advanced security IOS 12.4(6)T3

If I already have Netopia or Siemens CPE running T1, can I use it in place of the Cisco 1841?
No, Business T1 3.0M requires the Cisco 1841 with a 2nd WAN interface card or the Samsung iBG2006 with a 2nd WAN Interface card.

IP Addressing

Select from the following standard IP options:

• NAT (one external IP address and 254 usable private - easiest to set up)
• Five static IP addresses

For an extra monthly fee, additional IP addresses are available:

Usable IPs	Monthly Fee	Setup Fee
1 w/ NAT, 254 usable private IP addresses	included	included
5	included	included
13	$15	included
29	$20	included
61	$25	included
125	$30	included
253	$60	included